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- No exchanges/No returns/No refunds is our policy for all Jewelry, Bags & Handicrafts Category - Products.
- T-Shirt & Shoes orders can be cancelled before the order is dispatched or returned within 3 days of receipt of product.
- No exchange of any product across all categories - once the product is sold.
- We take utmost care while packing the products . However, if the products ONLY from Jewelry, Bags & Handicraft Category - gets damaged during shipping, we will replace the product. It is subject to the recipient mailing us the photo within 2 hours of delivery on the below whats app no's. The photo of the damaged product received should be without tampering the price tag. Once we verify the damage, our Customer Service team will e-mail you with the details on how to return the product. Buyer needs to send us back the damaged product along with the original Invoice & packaging within 7 days. Product returned after 7 working days will not be accepted. Once the damaged product is received, we will send a replacement product. If the same product is not available for shipment, we will arrange a "Credit Note" and you can redeem it against any of our products. Credit note does not have any expiry. Please note there will be no money refunded in such cases.
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